The tourism sector is one of the most dynamic industries in the world; yet, it is also an industry that will be significantly and directly impacted by the fourth revolution. This is proven by the impact that the internet has had on the development of this industry. There is a significant impact that disruptive technologies, such as the Internet of Things (IoT), have on the way in which this industry is understood and managed, particularly with regard to the relationship between supply and demand. Not only does the vast array of Internet of Things applications in the tourism industry determine the competitiveness of the private companies that are involved, but it also determines the competitiveness of the destinations that are undergoing the transformation into Smart Destinations as a natural progression from Smart Cities, which are influenced by the tourism sector. Intelligent management of various sectors is one of the defining characteristics of smart cities. Smart Destinations necessitate not just this intelligent management but also the incorporation of the value chain components of the stakeholders throughout the entirety of the process. In this process, the Internet of Things plays a significant role in improving the experiences that tourists have, in managing the destination in a more effective manner, and in providing a conduit via which information may be exchanged. As a consequence of this, a destination that is more efficient and offers better and more individualized experiences would increase both the competitiveness of the tourism destination and the quality of life of the people who live there. The main objective of this study is to provide readers with detailed information about IoT technology and its application in Tourim. This article provides detailed information about communication technologies, cyber-physical systems used in the tourism industry, including cyber-attacks targeting these devices and combating them.
Internet of Things, Tourism, Smart Tourism, cyber-physical systems, IoT